Seminar Programme


“Challenges for e-Fulfilment development in Europe”

e-Thematic seminar, Hotel Dorint Schweizerhof, Berlin, 2 April 2004




09.30          Registration 

10.00          Opening and Welcome

                  Karel Vanroye (Chairman of the day), Buck Consultants International

10.05            ICT Research in Transport Logistics

                 Wolfgang Hoefs, DG INFSO, European Commission

10.15                        Presentation of e-Thematic

                 Karel Vanroye, Buck Consultants International


10.45           e-Logistics technology roadmap

                    Heikki Kekalainen, ELO programme


11.15          Coffee break


11.30           e-Business integration between CRM and Logistics: where do both functions meet?

Jos du Jardin, UPS


12.00           Discussion


12.30          Lunch break


13.30           Parallel sessions


                    B2B e-Fulfilment (moderator: Mr Martin Gouda, Buck Consultants International)

                    “Global Data Synchronisation: It’s the foundation and it’s happening!” – Mr Juup Willemse, Sales Operating Director, Unilever

                    “Global Implementation of eBusiness” – Mr Ruud van der Pluijm, Vice President B2B eCommerce, Ahold

                    “The role of the neutral exchange” – Mr Mark Holford, VP Corporate Development, ShipServ


                    B2C e-Fulfilment (moderator: Mr Jacob Bangsgaard, ERTICO)

                    “e-Fulfilment in the mail order environment” – Mr Ad van Doeselaar, Head Information Analysis, Neckermann

"e-Logistics: the core base for successful e-commerce" - Ms Malgorzata Gunerka, Director of logistics, Merlin.pl

“Outsourcing: hype or strategy?” - Mr Hans Elshout, CEO, S&H Productfulfillment BV


15.00          Coffee break


15.30           Plenary conclusions


16.00          End of seminar